Facilities

We take great pride in looking after our facilities and ensuring that all the little details are in place to create a comforting environment for the bereaved.

We offer a range of services throughout the week to provide more choice to the families we serve. For service information, visit this page.

Our chapel is light, airy and welcoming and decorated with sustainably-sourced and beautifully-presented floral dispalys to provide warm and peaceful setting for the mourners, to help and support them to be alone with their thoughts during the service. Our portable catafalque offers families an option to select its exact location in the chapel and provides more flexibility to the position of the coffin during the service.

Our chapel windows offer private views of the crematorium grounds and the chapel design itself, includes a simple series of steeply pitched roof forms finished in high quality clay tiles and treated timber boarding.

The chapel also features a modern media centre offering live webcasts and an almost unlimited music library provided by Obitus, leading provider of music and visual tribute systems. The chapel includes 2 high resolution tribute screens. A team of experts from Obitus are always on hand to prepare a tribute slideshow for the service, whether that is a selection of photographs only or in combination with written words.

The modern digital music system is able to provide almost any music choice that is requested. All forms of live music are welcome and the crematorium staff are pleased to offer any advice you or a family may need.

The chapel's size and decor provide an intimate environment for smaller gatherings seeking privacy and seclusion. Larger congregations benefit from the chapel's overall seating for 112 people which can be further enhanced by additional standing space provided by the entrance lobby and the chapel's canopy. Both areas are fitted with external speakers.

To make sure services run smoothly and to the family's requirements, our Chapel Attendant is present throughout the service.

An exit door leads mourners into sheltered floral tribute area where post-service condolences can be exchanged.

There are 120 allocated parking spaces, including 6 for disabled access.

Download Our Brochure HERE

Place for reflection and contemplation

From the moment that you enter our grounds, you will feel a sense of calm. Our grounds, Garden of Remembrance, ash scattering areas and the wildflower meadow are carefully tended by a team of experts with attention to the surrounding distinct landscape featuring a row of mature scots pines which shape and provide a unique backdrop to our crematorium.

Whilst the grounds look differently throughout the seasons, we ensure that they feel peaceful on any day of the year and provide a beautiful setting where families find comfort on their returned visits to commemorate their loved ones.

Our crematorium is fully and easily accessible throughout for anyone with reduced mobility or a hearing impairment. The crematorium also provides a comfortable waiting room.

Environment

Our modern crematorium includes several features which contribute to the offsetting of our carbon footprint, a factor which is increasingly important to the families and surrounding local communities. Our cremator features latest advanced filtration and abatement technology, including NOx abatement.

To help reduce the crematorium’s dependency on external sources of energy, we have installed crematory heat recovery systems which are further supported by smart energy features, such as zonal heating and lower energy lighting.

Electric car charging infrastructure is available for installation, in readiness for the increase in electric vehicles over the coming years.

Our wildflower meadow allows plants such as daisy, dandelion and clover to flower, to provide a thriving environment for our resident honey bees and other polinators.

1. Crematorium Rules & Regulations

GENERAL INFORMATION
1. The following regulations have been designed and formulated for the control and use of Arun Crematorium.

2. All correspondence should be addressed to:
Arun Crematorium
off Grevatts Lane,
Yapton,
Arundel
BN18 0LW

Email: arun@westerleighgroup.co.uk

3. Crematorium Opening Times:

Office	Monday - Friday 8.30.00am - 5.00pm
Gardens	Mon - Fri April - September, 8.30am - 6pm October - March, 8.30am - 5pm Weekends and Public Holidays 10am - 5pm

4. Children. Those below 15 years of age, will not be permitted to enter the memorial gardens unless accompanied by a responsible adult.

5. Dogs. Shall only be permitted in the grounds if kept on a lead and under control. Please respect others and do not let your dog foul anywhere within the grounds.

6. Vehicles. Cars are allowed in the crematorium grounds but drivers shall not exceed the speed limit of 5 mph. Cars must only be driven on the main carriageways. On no account may cars be driven on footpaths, grass areas or planted areas. All vehicles must be parked neatly to allow access to other vehicles.

7. The crematorium company shall not be held responsible for the safe keeping of any wreaths, flowers, plants or any other objects placed in the crematorium grounds nor any damage caused to memorials and monuments by high winds or storms, or other factors outside their control. An incident book is kept at the office for recording thefts of any type and the police will be informed of more serious crimes and if a high incidence of thefts occurs.

8. All persons shall conduct themselves in a decent, quiet and orderly manner. The General Manager is empowered to take such action as he/she may consider appropriate against any person who may:
- Commit any nuisance in the crematorium.
- Wilfully create any disturbance in the crematorium.
- Wilfully interfere with any burial taking place
- Wilfully interfere with any grave or memorial or any plants, flowers or other such objects in the crematorium grounds.
- Play at any game or sport in the crematorium grounds.

9. Visitors to the crematorium shall not unreasonably interrupt any employee at their duties or employ them to execute private works within the crematorium or extend to them any gratuity. All enquiries, complaints and requests by members of the public must be made to the crematorium office and not to workmen in the crematorium grounds.

10. No person not being an officer or servant of the Crematorium or another person so authorised by or on behalf of the Crematorium Company shall enter or remain in the crematorium grounds at an hour when it is closed to the public.

11. The taking of commercial photographs and filming is not permitted in the crematorium grounds except with the prior approval and permission of the manager in writing and upon payment of the appropriate fee. Photographs of individual memorials by approval with the owner are allowed.

12. No person shall operate any sound equipment or play any musical instrument in the crematorium grounds without the prior consent of the manager. This should not discourage people from singing at the graveside or playing a favourite song quietly with the acknowledgement of the manager.

13. The Crematorium Company reserves the right to close the crematorium grounds on any day should it be considered that circumstances so warrant.

14. The sale of goods, services, plants or other articles, the soliciting of orders or repair of memorials or for work connected with graves is strictly prohibited within the grounds of the crematorium. All such services and requests should be met by the crematorium office.

15. The placing of stone paving slabs, timber, etc around and leading to a memorial plot is strictly prohibited and shall be removed without prior notice on the grounds of health and safety and to satisfy the insurance underwriter of the company.

16. Any plants, vases or any other item placed outside the memorial plot is not permitted and shall be removed without prior notice.

17. The planting and maintenance of the memorial plot is the responsibility of the plot owner and the company does not undertake any work unless a separate agreement has been made with the crematorium company and the appropriate fee paid.

18. All persons entering into the crematorium grounds shall conform to all respects with the crematorium regulations and shall be subject to the orders of the manager and staff who have full power to exclude from the crematorium grounds any member of the public whom may be deemed fit to exclude. The company will not tolerate any form of assault, physical or abusive behaviour towards our staff. Such action may be reported to the Police. Should it be necessary to use physical force to remove a subject, the Police shall be summoned.

19. These rules and regulations shall be final.

20. The crematorium company reserves the right to make any alterations and additions to the rules and regulations of the crematorium at any time it feels fit.

21. Rubbish must be placed in the receptacles provided for this purpose. No household rubbish must be left in the crematorium or dumped.

22. The crematorium fees are displayed in the crematorium office and are revised from January 1st. Services after this date will be charged the revised rate.

Exhumations

1. No human remains will be removed from any grave after committal without the proper authority from the Home Office.

2. In the first instance a request for exhumation should be made to the manager of the Crematorium before any application for a licence is made.

3. The Exhumation will be carried out in strict accordance with statutory provisions and any conditions imposed by the Secretary of State for the Home Office and any restrictions added by the Local Area Health Officer. Nothing in these regulations should be construed as authorising the disturbance of Human Remains without the appropriate authority. Human Remains within these regulations is deemed to include cremated remains.

Cremated Remains

1. The interment of cremated remains will only be permitted (and recorded in the cremation registers) when carried out in the presence of the manager or their authorised staff and only after the necessary documentation has been completed. The scattering of cremated remains is only allowed in the designated area by prior agreement.

2. The certificate for Disposal of Cremated Remains issued by the Crematorium where the cremation took place must be delivered to the office before the interment or scattering can take place. Failure to deliver such Certificate will result in postponement of the interment until such time as the certificate can be produced.

REGULATIONS CONCERNING CREMATIONS

1. A cremation can only legally take place when the Crematorium has the Registrars Certificate for Disposal or a Coroners Order for Cremation, Forms 1, 4 and the Medical Referee has signed Form 10 to allow the cremation to take place. Without these forms in no circumstances will a cremation be carried out. (Cremation Regulations 1930)

2. The above forms must be received by the Crematorium Office at least 48 hours prior to the service taking place. Failure to provide these forms will cause the cremation to be postponed until such time that these can be produced.

3. The forms will be submitted on those provided by the crematorium and the appropriate fee paid before the cremation takes place, unless an account arrangement has been made with the Site Manager.

4. Any form of religious service may be conducted but any other ceremony is subject to the approval of the General Manager.

5. The General Manager is authorised to refuse entry into the crematorium chapel any coffin, which in their opinion may be a hazard to public health. (Public Health Control of Disease Act 1984).

6. The maximum dimensions of a coffin to be loaded into the cremator is 38” wide (including handles) by 28” deep and 88” long.

7. The number of mourners permitted to enter the crematory for a witnessed cremation is six persons. This can only take place with the prior consent of the Manager and at his/her discretion.

8. The Funeral Director, or persons effecting the funeral service must provide sufficient staff to convey the coffin into the chapel, unless prior warning has been given to the office and the appropriate fee paid.

9. All bodies brought to the crematorium must be contained in a suitable coffin or shroud. No coffin or shroud should be accepted unless it bears adequate particulars of the identity of the deceased therein.

10. The Crematorium will not be held responsible for any error or consequences which may arise by reason of any inaccuracy in or late receipt of paperwork and will accept orders and instructions by telephone only at the risk of the sender.

11. The crematorium will store cremated remains for a minimum period of 3 months before they are scattered in the remembrance garden in accordance with the Cremation Regulations, unless written instructions to the contrary are given at the time of applying for the cremation or before the minimum period of 3 months expires.

12. If no instructions are given regarding the use of floral tributes, they will remain in the floral tribute area for 5 days, including the day of the funeral. After this period the flowers will then be disposed of.

13. Any music requirements must be communicated to the crematorium office at least 24 hours before the service is due to take place. If pre-recorded music is to be played, each piece of music must be clearly marked and in the case of CDs, each piece of music on a different CD. The crematorium accepts no responsibility for poor quality recordings or damage to worn out CDs or mistakes due to the inadequate labelling of pieces of music.

14. The cremation of body parts is permitted on the completion of the appropriate forms and the payment of the appropriate fee.

15. The cremation of remains following a pregnancy loss is permitted with the production of the Medical Practioner’s or Midwife’s certificate of delivery.

REGULATIONS RELATING TO MEMORIALS

1. All memorials must be supplied and fixed by the Crematorium Company. No external stone masons will be permitted to carry out work in the crematorium grounds.

2. No memorial may be fixed in the crematorium grounds without the approval of the Manager. Unauthorised memorials will be removed out of the memorial gardens at the grave owner’s expense. All suitable styles and materials will be provided for your choice.

3. Inscriptions can contain relaxed expressions such as “Mum” and “Dad”, nicknames etc. The only regulation to this policy is that no inscription should contain words or sentiments which may be offensive to another visitor in the opinion of the General Manager.

4. All memorials erected are maintained at the expense of the owner of the Exclusive Right of Burial of that particular grave. Where memorials split, crack or become dangerous, the grave owner shall be required to have that memorial repaired, re-fixed or relevelled so that it shall be safe at all times.

5. The Crematorium reserves the right without notice to:
a) Remove or make safe any memorial which in their opinion is a danger or could become a danger to any person in the crematorium grounds.
b) To remove temporarily any memorial or part of the memorial if such a course of action appears to the General Manager to be desirable.
c) To recover all reasonable costs in making any memorial safe from the grantee or their representative.

7. Every memorial design or idea for commemoration will be considered by the company and that choice will be provided if it is reasonable for the company to do so. This will not include though materials which cause particular environmental harm such as the use of teak and other rainforest timbers for garden benches.

Date of Operation:

These regulations shall come into force on 1st September 2023.